Contact us

We’re here to help


Dial 1-866-903-1741 to speak with an Account Representative. Looking for repayment options?

Call Centre hours of operation (ET)
Monday – Thursday 9am – 6pm, Friday 9am – 5pm, select Saturdays 12pm – 4pm
Fax: 1-877-616-6461

London, Ontario Office hours of operation (ET)
Monday – Friday 8:30am – 4:30pm
For service in London, Ontario, dial 1-866-903-1741.

For service in Newmarket, Ontario, dial 1-877-271-8275.

For service in Québec, dial 1-844-203-0640.


PRA Group Canada Inc.
London Office
200 – 244 Pall Mall Street
London, ON N6A 5P6″

PRA Group Canada Inc.
Montréal Office
2000, rue Mansfield, bureau 1700
Montréal (Québec) H3A 3A5

Our offices are closed to customers. Please call the numbers above to reach an Account Representative.

General inquiries

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First and Last Name

Repayment options

Tell us what you can afford and we'll come back with some repayment options.