Our offices are currently closed to customers. Please call the numbers below to reach an Account Representative.

If you wish to make a payment, please contact:
1-866-903-1741 for the London office. 1-877-271-8275 for the Newmarket office 1-844-203-0640 for the Montreal office Correspondence can be sent via email to info@pra-group.ca, or via fax at 1-877-616-6461.

Why is it important to pay?

If your account is with PRA it is important you take the steps to resolve your outstanding account as quickly as possible as there are several benefits to having a paid account.

Benefits of a paid account can include:

  • No longer receiving collection calls or letters
  • Having your credit report updated (if applicable)
  • Receiving a letter indicating your account has been satisfied
  • You may qualify for better rates for your financing needs
  • May improve your credit health and ability to obtain financing such as credit cards, line of credit, mortgage, etc.

Refusal to pay your account with PRA Group Canada or failure to respond to communications from PRA Group Canada may ultimately lead to legal action being taken against you. If this occurs, you may be subject to wage garnishment, as well as other legal remedies available in the event a judgment is secured. In addition to the balance you owe, you would also be subject, if awarded by the court, to paying court costs as well as pre and post-judgment interest.

PRA is committed to working with you to find a solution that fits your budget.

Contact us?

We're here to help - by phone, email and mail.