Effective March 24, 2020 at 4:30pm, our London, Newmarket, and Montreal locations are closed until further notice.

If you wish to make a payment, please contact:
1-866-903-1741 for the London office. 1-877-271-8275 for the Newmarket office 1-844-203-0640 for the Montreal office Correspondence can be sent via email to info@pra-group.ca, or via fax at 1-877-616-6461.

What do I do if I have filed for bankruptcy?

If you or someone else who is included on the account has filed for bankruptcy, notify us or have your Trustee notify us immediately by calling toll-free at 1-866-903-1741, or 1-844-203-0640 for service in Québec, during our hours of operation.

Please have the following information available when you call:

  • Trustee’s name
  • Trustee’s phone number
  • Trustee’s address
  • Bankruptcy case number

Or you can send your correspondence to:
PRA Group Canada Inc.
205 – 130 Dufferin Ave
London, ON N6A 5R2

Contact us?

We're here to help - by phone, email and mail.