Our offices are currently closed to customers. Please call the numbers below to reach an Account Representative.

If you wish to make a payment, please contact:
1-866-903-1741 for the London office. 1-877-271-8275 for the Newmarket office 1-844-203-0640 for the Montreal office Correspondence can be sent via email to info@pra-group.ca, or via fax at 1-877-616-6461.

I received a call or letter from PRA Group Canada Inc. What do I do?

If you received a phone call or letter from us, please reach out to us. The sooner you do, the sooner we can help. The more we know about your situation, the more we can help you. Have you lost your job? Have you had unexpected expenses? Are you on a fixed income? Once we have a better understanding of your situation, we can discuss some flexible repayment options.

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We're here to help - by phone, email and mail.

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